AIRPORT MANAGEMENT

Passenger & Baggage Handling

duration

160 hrs

Admission Eligibility

Minimum 10+2

Course Objective

This course is designed to prepare students for working at one of the most prominent positions at the airport and obtain skills one needs for providing assistance and other passenger related services at the check-in gate and the concourse of the airport.
This course is recommended for:
students who have the minimum qualification (10+2) and are aspiring for a professional career in the aviation industry
The Airport Management course is a course for students aspiring for a career in the burgeoning aviation industry. Opportunities for employment with ground handling agents and airlines at airports multiply after the successful completion of this course.
  • passenger & baggage handling procedures at the airport
  • providing check-in counter services for passengers departing on customer airlines
  • providing services at the arrival & departure gate (meeting a guest on arrival as well as providing departure services including boarding passengers, closing the flight, etc.)
  • staffing & managing transfer counters, customer service counters & airline lounges
  • Passenger & baggage handling
  • Check-in & boarding procedures
  • Arrival & transfer passenger handling
  • Airport & aircrafts
  • Handling of special needs passengers (PRM, UM)
  • Handling baggage irregularities
  • Crew clearance procedures
  • IATA/DGCA – DGR Cat 9
  • Avsec – aviation security awareness
  • Aviation laws
  • 3 Days familiarization trip to the airport
  • Soft skills & grooming