Human Factors in Aviation

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• The course will take you approximately 16 hours to complete and be held over 3 consecutive days. 
• There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
• Student performance will be based on an assessment

• Virtual Session EMEA (IATA)
  • 18 – 20 January, 2021
• Virtual Session Asia (IATA)
  • 17 – 20 May, 2021
• Virtual Session Americas (IATA)
  • 13 – 16 December, 2021

On completion of this course you will be able to:

• Be conversant about basic aviation Human Factors concepts
• Understand key human performance issues relevant to aviation operations
• Integrate Human Factors knowledge into key areas of aviation operations
• Apply operational Human Factors knowledge to safety investigation activities

• Definitions, concepts and history
• Aviation Human Factors, management and the organization
• Human performance in aviation operations
• Fatigue and stress and how to manage them
• Human information processing and operational decision-making
• Human error and threat management
• Threat and Error Management (TEM) in flight operations, air traffic control and cabin operations
• Resource management training on the flight deck and in air traffic control
• Automation in the workplace
• The design of Standard Operating Procedures (SOPs) and checklists

This course is recommended for:

• All aviation roles especially safety-critical ones
• Pilots, flight crew, airline managers and operational staff
• Air traffic controllers and ANSP management
• Civil aviation authority, and aircraft maintenance staff

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.